CHANGE OF MIND RETURNS
Products purchased from Caribee.com come with a 30 day satisfaction guarantee. If you are not 100% satisfied with your purchase, you can return the item for an exchange or a refund on the purchase price (excluding the original shipping cost) within 30 days from the date of purchase.
All “Change of Mind" returns are to be sent back at your cost in a perfect unused condition with all tags still attached and the product in it’s original packaging. Please email us to inform us of your desire to make a “Change of Mind" return before returning your product.
Upon receipt of your product in perfect condition, we will refund the full purchase price or exchange the product. Original outbound shipping costs, if any, are not refundable. We recommend that you return your unwanted items using Registered Post or trackable overnight courier. We will not be held responsible if items being returned are lost in transit and therefore not received. If an item is returned to us not meeting the above requirements, no credit can be processed and the item will be returned to you.
It is essential to include your order details with your return for identification. Goods can be returned to us by using the below address.
Att: Caribee Returns
C/- Clipper International Corp.
PO Box 263
Alexandria, NSW, 1435